We Cannot Process Your Request at This Time. Please Try Again Later. On My Social Security
If you meet an error that says
We Are Unable to Process Your Request At This Time. Please Try Once more Afterward.
It typically points to an earlier, partially-completed sign up attempt, or to some information from an inactive account that is saved on your device. Follow the troubleshooting steps for your device below to resolve the issue.
Blu-ray Thespian
Verify your e-mail and countersign
Make sure that you entered the right email and password before you lot try to sign in again. If you're using your remote control to sign in, you can to navigate dorsum to the email accost entry screen to verify or update this information. If you yet tin can't sign in, proceed troubleshooting beneath.
Reset your countersign
Reset your password by sending yourself a password reset email. If you previously added a verified phone number to your account, you can also reset your password by text bulletin (SMS) past clicking on forgot password and selecting text message (SMS). If you notwithstanding can't sign in after resetting your countersign, keep troubleshooting below.
Reset Netflix
From the Netflix Home screen, open the carte du jour on the left. Select Get Assist or Settings. Select Sign out. If you lot're on an error screen: Select More Details. Select Sign out or Reset. Note: If you tin can't observe Sign out, printing these buttons in order on your remote: Upwards, Up, Downwardly, Downward, Left, Right, Left, Right, Upward, Up, Upwardly, Up. Then, select Sign out, Reset, or Deactivate.
Restart your device
Unplug your device from power for at least ane minute. While the device is unplugged, press the power push button on the device to discharge it. If you tin't access the power button or your device doesn't have ane, get out your device unplugged for at to the lowest degree three minutes. Plug your device back in. Turn your device on. Effort Netflix again.
Restart your dwelling house network
Turn off or unplug your Blu-ray histrion. Unplug your modem (and your wireless router, if it'south a carve up device) from power for 30 seconds. Plug in your modem and wait until no new indicator lights are blinking on. If your router is separate from your modem, plug it in and expect until no new indicator lights are blinking on. Plow your Blu-ray player back on and try Netflix again.
Improve your Wi-Fi point
If you're connecting over Wi-Fi and the in a higher place steps didn't aid, follow these suggestions: Move your router to ameliorate bespeak strength. Reception is best if the router is in a central location. Motion wireless devices such equally cordless phones or microwave ovens away from your router. Drag your router off the flooring. A router on a bookshelf or desk-bound has meliorate reception than ane that's backside or nether furniture.
Restore your default connection settings
If yous use custom settings on your device, restore your cyberspace provider's default settings and endeavour Netflix once again. If yous connect with a Virtual Individual Network (VPN) or proxy service, plough it off and connect direct with your home internet. If you lot utilise a custom DNS setting on your device, reset information technology to acquire DNS automatically. If you lot need help changing the connection settings, contact the device manufacturer.
What to practise next
If you've done these steps merely withal accept a problem, contact your internet service provider. They can help you find out whether your router is set correctly.
Fix-top Box
Verify your email and password
Make sure that you entered the correct email and password before you endeavor to sign in once more. If you're using your remote command to sign in, yous tin can to navigate back to the electronic mail address entry screen to verify or update this information. If you still can't sign in, continue troubleshooting below.
Reset your password
Reset your password by sending yourself a password reset email. If you previously added a verified phone number to your business relationship, you tin also reset your password past text message (SMS) by clicking on forgot password and selecting text message (SMS). If you all the same tin can't sign in later on resetting your password, proceed troubleshooting below.
Restart your device
Plough off your device. If your device has a power cable, unplug it. Notation: Make certain your device is completely off, not just in sleep or standby mode. Leave your device off for 30 seconds. Turn on your device and endeavour Netflix again.
Reset Netflix
From the Netflix Home screen, open the bill of fare on the left. Select Get Assistance or Settings. Select Sign out. If you're on an error screen: Select More Details. Select Sign out or Reset. Note: If you can't discover Sign out, press these buttons in order on your remote: Up, Upwards, Down, Downwardly, Left, Right, Left, Correct, Upwardly, Upward, Up, Up. And then, select Sign out, Reset, or Deactivate.
Restart your home network
For this step, make certain to go out your ready-meridian box and all of your abode network equipment unplugged as a group for 30 seconds before plugging each device dorsum in one by 1. Turn off or unplug your prepare-height box. Unplug your modem (and your wireless router, if information technology's a separate device) from ability for xxx seconds. Plug in your modem and wait until no new indicator lights are blinking on. If your router is separate from your modem, plug information technology in and wait until no new indicator lights are blinking on. Turn your set-pinnacle box back on and try Netflix again.
Improve your Wi-Fi signal
If you're connecting over Wi-Fi and the higher up steps didn't help, follow these suggestions: Move your router to improve signal force. Reception is best if the router is in a fundamental location. Move wireless devices such as cordless phones or microwave ovens away from your router. Elevate your router off the floor. A router on a bookshelf or desk has better reception than one that's behind or under furniture.
Restore your default connection settings
If you lot apply custom settings on your device, restore your cyberspace provider's default settings and try Netflix once more. If yous connect with a Virtual Individual Network (VPN) or proxy service, plow information technology off and connect directly with your home internet. If yous use a custom DNS setting on your device, reset information technology to acquire DNS automatically. If you demand assistance changing the connexion settings, contact the device manufacturer.
What to do next
If yous've done these steps but still accept a problem, contact your internet service provider. They can assistance you notice out whether your router is ready up correctly.
Smart Tv set
Verify your email and password
Make certain that y'all entered the correct e-mail and countersign before you try to sign in again. If you lot're using your remote control to sign in, you can to navigate back to the email address entry screen to verify or update this information. If you yet tin't sign in, proceed troubleshooting beneath.
Reset your password
Reset your password by sending yourself a password reset email. If you previously added a verified phone number to your account, you can also reset your password by text message (SMS) by clicking on forgot password and selecting text message (SMS). If you still can't sign in afterward resetting your password, continue troubleshooting below.
Reset Netflix
From the Netflix Domicile screen, open the menu on the left. Select Get Help or Settings. Select Sign out. If you lot're on an error screen: Select More Details. Select Sign out or Reset. Annotation: If you tin't find Sign out, press these buttons in order on your remote: Upwardly, Upwards, Down, Down, Left, Right, Left, Correct, Up, Up, Up, Up. Then, select Sign out, Reset, or Conciliate.
Restart your device
Unplug your device from power for at least ane infinitesimal. While the device is unplugged, press the power push on the device to discharge information technology. If you can't access the power button or your device doesn't have 1, exit your device unplugged for at least three minutes. Plug your device dorsum in. Turn your device on. Try Netflix again.
Restart your abode network
Plough off or unplug your smart TV. Unplug your modem (and your wireless router, if information technology's a split device) from ability for 30 seconds. Plug in your modem and wait until no new indicator lights are blinking on. If your router is separate from your modem, plug it in and wait until no new indicator lights are blinking on. Plow your smart Tv back on and effort Netflix again.
Improve your Wi-Fi signal
If you're connecting over Wi-Fi and the above steps didn't assist, follow these suggestions: Motility your router to improve signal strength. Reception is best if the router is in a central location. Move wireless devices such as cordless phones or microwave ovens away from your router. Elevate your router off the floor. A router on a bookshelf or desk has better reception than one that's behind or under article of furniture.
Restore your default connection settings
If you use custom settings on your device, restore your internet provider's default settings and attempt Netflix again. If y'all connect with a Virtual Private Network (VPN) or proxy service, turn it off and connect directly with your home internet. If you use a custom DNS setting on your device, reset it to acquire DNS automatically. If you demand help changing the connectedness settings, contact the device manufacturer.
What to practice next
If you've done these steps just still have a problem, contact your internet service provider. They can assist you find out whether your router is set correctly.
Streaming Media Histrion
Verify your electronic mail and countersign
Brand sure that y'all entered the correct e-mail and password before y'all try to sign in over again. If y'all're using your remote control to sign in, you can to navigate back to the e-mail address entry screen to verify or update this information. If you still can't sign in, continue troubleshooting below.
Reset your countersign
Reset your password by sending yourself a password reset email. If yous previously added a verified telephone number to your account, yous can too reset your password past text message (SMS) by clicking on forgot password and selecting text message (SMS). If y'all however can't sign in after resetting your password, continue troubleshooting below.
Reset Netflix
From the Netflix Habitation screen, open the card on the left. Select Get Help or Settings. Select Sign out. If you're on an fault screen: Select More Details. Select Sign out or Reset. Notation: If you tin't notice Sign out, press these buttons in lodge on your remote: Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Upwardly. Then, select Sign out, Reset, or Deactivate.
Restart your device
Unplug your device from power for at least 1 infinitesimal. While the device is unplugged, press the power button on the device to discharge information technology. If yous can't access the ability button or your device doesn't have one, go out your device unplugged for at least 3 minutes. Plug your device back in. Plow your device on. Attempt Netflix over again.
Restart your abode network
Plow off or unplug your streaming media actor. Unplug your modem (and your wireless router, if it'due south a separate device) from ability for xxx seconds. Plug in your modem and wait until no new indicator lights are blinking on. If your router is separate from your modem, plug information technology in and wait until no new indicator lights are blinking on. Turn your streaming media player back on and attempt Netflix once more.
Meliorate your Wi-Fi signal
If you're connecting over Wi-Fi and the higher up steps didn't help, follow these suggestions: Move your router to improve bespeak strength. Reception is best if the router is in a key location. Move wireless devices such as cordless phones or microwave ovens abroad from your router. Elevate your router off the floor. A router on a bookshelf or desk has ameliorate reception than one that's behind or under piece of furniture.
Restore your default connection settings
If you use custom settings on your device, restore your internet provider's default settings and try Netflix once more. If y'all connect with a Virtual Private Network (VPN) or proxy service, turn it off and connect direct with your abode internet. If y'all use a custom DNS setting on your device, reset it to learn DNS automatically. If you need assist irresolute the connection settings, contact the device manufacturer.
What to do side by side
If yous've done these steps but still take a problem, contact your internet service provider. They can help y'all find out whether your router is ready upwardly correctly.
All other devices
We Cannot Process Your Request at This Time. Please Try Again Later. On My Social Security
Source: https://help.netflix.com/en/node/41909